Who to speak to
At Palm Bay we operate a completely open-door policy. Parents are welcome to make an appointment to meet with the Head teacher or Deputy Head at any time, and can email both directly.
Miss Williams – email@example.com
Mrs Wright – firstname.lastname@example.org
We also welcome the parents and carers of prospective pupils, who wish to come and meet us and have a tour of the school.
However, in order to make sure that the right person can help you with your query, we hope the following information is useful in knowing who to speak to regarding specific issues.
1.Query: Anything to do with your child’s day-to-day school experience e.g. reading books, homework, behaviour or friendship concerns, lost uniform, lessons, progress and attainment
Staff Member: Your child’s teacher
2.Query: If your child’s class teacher is unable to answer your query, or if you have a recurrent issue or worry, you can make an appointment to meet with the Phase Leader
EYFS – Mrs S Bootes
KS1 – Mrs L. Cooper
LSK2 – Miss Silk
UKS2 –Mr Cotton
3.Query: A specific issue relating to Special Educational Needs and Disabilities.
Staff Member: Miss C Murray
4.Query: Any safeguarding concerns relating to a pupil at Palm Bay. Any serious concern.
Staff Member: Mrs Wright, Designated Safeguarding Lead. Deputy Designated Safeguarding Leads: Miss Williams, Miss Murray and Miss Silk.
5.Any concern that has not been resolved by the class teacher and/or Phase Leader.
Staff Member: Miss Williams, Mrs Wright, Miss Silk and Mr Cotton, Senior Leaders.
6.Query: Serious complaints
Staff Member: Chair of Governors
7.Query: To join or offer support to the PTFA
Staff Member: Kate Harper, Chair of the PTFA
8.Query: To report or request absence; admissions – to join the waiting list, Medication, School uniform, lost property
Staff Member: Mrs Koyappalli, Office Manager and Mrs Newbold, Secretary
9.Query: School lunch money
Staff Member: Caterlink
10. Query: Medication – download and complete the following forms and then speak to the Office.